If your home has a very deep water well and it has suddenly stopped producing water, then you need to determine what is causing the problem. Your pump could be having an electrical problem, there may be a leaking well pipe, or you may be having a problem with other equipment on the surface.
To troubleshoot your deep well pump's issue, follow these simple steps:
Step 1: Verify the Well Pump has Working Electrical Power
Before examining your well pump itself, first, make sure that the electrical power is turned on to the pump. Look at the power breaker connected to the pump's wiring to make sure it is on. Additionally, if the pump has a control box on the surface with a reset button, then push the button to make sure power is flowing to the pump. If this does not restore your household water, then check the pump's pipe for a leak.
Step 2: Check the Well Pipe for a Leak
Your well's submersible pump pulls water out of the well and sends it up a water pipe. If this water pipe gets a hole in it or breaks, then the pump pulls the water up but it immediately leaks back down the outside of its well pipe. To determine if this is the problem your well is having, take off the cover of your wellhead and place your ear near the well shaft. Listen for signs of water running that sound similar to a creek. If you hear this sound, then you need to have your submersible well pump removed and the broken pipe section replaced.
Step 3: Check Your Surface Equipment for Other Mechanical Issues
If your submersible pump has power and there doesn't appear to be a leak in the pipe, then it is possible that your home is not getting water because of some other type of plumbing leak or equipment failure. If your water system uses a pressure tank and a pressure pump, you should ensure that each of them are working properly.
If everything appears to be in order, then look for signs of a pipe under the ground that is leaking. Walk between your wellhead and your home checking for excessive moisture or overgrown landscaping that doesn't match the rest of your yard.
Step 4: Call a Licensed Plumber or Well Driller to Extract Your Submersible Pump
Finally, if you are unable to determine another cause of your well water failure, then you should contact a local well drilling contractor or licensed plumber to come out and pull your well's submersible pump out of the well. Once the submersible pump is out of the ground, then the plumber can test it to determine if it can be fixed or needs to be replaced. Contact a company like Abbey Plumbing & HVAC, LLC to learn more.